Privacy Policy

1. Scope

This Privacy Policy explains how Badinson Security Services Limited (“Badinson Security”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you use badinsonsecurity.com, contact us, submit an enquiry, request a security service, enquire about a product, communicate with us through WhatsApp or otherwise interact with us online.

2. Information We Collect

Depending on how you interact with us, we may collect:

• name, email address, telephone number, organisation and other contact details;
• information you provide about a service, product, location, security requirement or project;
• transaction and order information where you purchase goods or services;
• technical information such as IP address, browser type, device information and website activity;
• communications sent through forms, email, telephone, WhatsApp or other channels; and
• information required for legal, security, fraud-prevention or record-keeping purposes.

We do not intentionally request sensitive personal information through general website forms. If a particular security assignment requires more sensitive information, additional engagement-specific instructions or notices may apply.

3. How We Use Information

• respond to enquiries and requests;
• prepare quotations and discuss services, products, delivery or installation;
• perform contracts and provide services;
• manage customer relationships and after-sales support;
• protect our website, systems, clients, personnel and business from fraud, abuse or security threats;
• improve our website, products, services and customer experience;
• maintain business, accounting and compliance records;
• send relevant updates or marketing communications where permitted; and
• comply with applicable law and lawful requests.

4. Lawful Bases for Processing

Where applicable, we process personal data on recognised lawful bases including consent, performance of a contract or steps requested before entering a contract, compliance with legal obligations, protection of vital interests where relevant, and legitimate interests that are not overridden by the rights and interests of the individual.

5. Sharing and Service Providers

We may share information where reasonably necessary with hosting, IT, analytics, communications, delivery, logistics, installation or technical partners, professional advisers, regulators or authorities, and genuine business successors or advisers. We do not sell personal information merely as a commercial data product.

6. WhatsApp and Other Third-Party Platforms

Our website may allow you to contact us through WhatsApp and may link to other third-party services. Those services process information under their own terms and privacy policies, which Badinson Security does not control.

7. Cookies and Analytics

Our website may use cookies or similar technologies for website functionality, security, preferences and analytics. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functions.

8. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website or internet transmission can be guaranteed to be completely secure.

9. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain records, resolve disputes, meet legal obligations and protect legitimate business interests.

10. Your Data Protection Rights

Subject to applicable law and lawful limitations, you may have rights to be informed, request access, request correction, object to certain processing, request restriction, request deletion where applicable, request data portability where applicable, and raise a complaint with the relevant supervisory authority.

To make a privacy request, email info@badinsonsecurity.com. We may need to verify your identity.

11. International Transfers

Some technology or service providers may process or store information outside Nigeria. Where this occurs, we will seek to use appropriate safeguards required by applicable law.

12. Children

Our website and general commercial security services are not directed specifically at children. We do not knowingly collect children’s personal information through the website except where lawful and appropriate for a particular service.

13. Changes to this Policy

We may update this Privacy Policy when our practices, technology or legal obligations change. The revised version will be posted on this page.